Categories
Business Growth Powersports Market

Prepping for Success in 2019

Glenice Wilder Vice President EFG Companies
Contributing Author:
Glenice Wilder
Vice President
EFG Companies

From where I sit, it’s hard to believe that fall is here. Luckily, financial forecasting is not weather dependent. Regardless of the temperatures in your area, the fact remains that new bikes will be arriving at your dealership and you need to manage your current inventory. A few other fourth quarter tasks include calculating your break-even and profitability numbers and preparing for 2019. As powersports dealers cast an eye toward 2019, a sharp pencil and ready calculator can mean the difference between a year in the black or a disappointing year in the red.

2018 is shaping up to be another flat year for on-road powersports products with off-road vehicle sales such as 4x4s up slightly. This is reflective of a demographic transition from Baby Boomers to Millennials. While Millennials still like motorcycles, they are flocking to those off-road vehicles that can hold a family or group of friends. Now that Millennials represent the largest working demographic in the U.S., this generation has the power to “make the market.”

Regardless of the numbers, there are some factors outside of a dealer’s control. Rising tariffs and higher OEM prices for certain bikes can put these products out of reach for some consumers. When planning your inventory for 2019, take a close look at what sold this year. Are you still trying to move those high-end luxury models? Have your Baby Boomer customers decided not to upgrade this year? Are off-road products moving faster than traditional motorcycles? This may be reflective of a growing Millennial buyer base. Rising interest rates and rising costs this year give you a glimpse into next year. Plan accordingly and consider resetting your inventory mix.

Categories
Business Growth

Taking a Pulse on 2018

Glenice Wilder Vice President EFG Companies
Contributing Author:
Glenice Wilder
Vice President
EFG Companies

It’s August and we are in the dog days of summer. Most powersports dealers and enthusiasts are between peak spring and fall seasons. So, how is your year going? Are you meeting your mid-year goals? On track for year-end sales projections?

According to the 2018 Powersports Business Market Data Book survey, 58 percent of dealers polled expected new unit sales to rise 10 percent this year. This increase follows an increase in new unit sales in 2017.

However, the surprise for me was the conflicting data around the sale of pre-owned bikes.

  • 33 percent of responding dealers stated that their expectations were unchanged for used bike sales.
  • 27 percent of dealers expected used sales to grow less than 10 percent.
  • 14 percent of dealers expect used sales to increase more than 10 percent.
Categories
Business Growth

eLeads = Opportunity!

Glenice Wilder Vice President EFG Companies
Contributing Author:
Glenice Wilder
Vice President
EFG Companies

EFG Companies recently completed its second national consumer research study regarding consumer buying habits. The data from 1,457 respondents clearly showed the importance of an online presence when it comes to selling powersports. Specifically,

  • 50 percent of customers check a dealer’s online customer reviews prior to considering them for a potential vehicle purchase.
  • 71 percent compare dealership website prices before deciding which dealership to visit.
  • 83 percent expect a response from the dealership within 24 hours of sending an online inquiry, and 16 percent want information immediately or within the hour.
  • 43 percent say the more information you can provide online, the more apt they are to visit the dealership.
  • 45 percent rank poor spelling, grammar and punctuation as a top three reason to eliminate a dealership from consideration.

These data points should come as no surprise, especially if you consider your own online shopping habits. But one question should arise. Do you have the right team with the right skills to convert these eLeads into sales?

Selling in a Digital World

We’ve all been coached on email etiquette and hopefully have mastered professional online communication. But, converting a basic inquiry to a dealership visit, and a sale, involves more than an automated email response.