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Economy Uncategorized

A Soft Landing for Dealerships?

No doubt, it’s been a rough few months for dealerships. The pandemic has delivered a gut-punch to the US economy which contracted at a 32.9% annual rate from April through June, its worst drop on record, according to the Bureau of Economic Analysis. Business ground to a halt during the Spring lockdown, idling retail automotive OEM and parts manufacturers. As the U.S. has started to re-open in places, there were some upticks in retail automotive sales in June and July. U.S. retail auto sales rose by 1.2 percent during the last two months, aided by $600 weekly unemployment assistance payments, which expired at the end of July.

While sales rose over the last couple months, many believe that the U.S. has plunged into its first recession in 11 years, putting an end to the longest economic expansion in U.S. history. Whether this is a long-term recession lasting more than two quarters, or merely the bottom trough on the graph, struggles remain for retail automotive dealerships to maximize revenue opportunities in the second half of the year.

At EFG, we predict continued softness in light vehicle sales with greater downside performance risk than upside opportunity. We expect U.S. new light vehicle sales to finish 2020 around 14.0 million, representing a decline of 18 percent from 2019, and we expect a recovery to approximately 15.6 million retail units in 2021. However, we do see evidence that retail automotive dealerships are successfully managing the impact, and strengthening in F&I is boosting revenue.

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Data Lockdown

Contributing Author:
Maurice Hamilton
Vice President
EFG Companies

According to their the 2019 MidYear QuickView Data Breach Report published by Cyber Risk Analytics, 3,800 publicly disclosed data breaches occurred in the first six months of 2019, exposing up to 4.1 billion records. This represented a 50% increase over the last four years.

Last week, Experian issued their Data Breach Industry Forecast for 2020, reflecting on the state of cyber security. Their primary takeaway – while a data breach is probably inevitable, companies must prioritize prevention as well as response.

Regardless of the industry, as companies increase their reliance on technology to house personal, confidential information, data breach attempts are expected to increase as well.

For the last 10 to 15 years, dealers have steadily increased the role technology plays in the dealership. Now, they not only use technology to preserve digital records of every piece of paperwork generated in the dealership, but dealers also rely on sophisticated platforms to submit and receive loan applications, rate products, process claims, and more.

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EFG Spearheads Digital Compliance and Data Security in Retail Automotive with SSAE 18 SOC 2 Certification

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, recently achieved a new level in data security for both clients and contract holders with the Service Organization Control 2 (SOC 2) Certification under the Statement of Standards for Attestation Engagements 18 (SSAE 18) guidelines from the American Institute of Certified Public Accountants (AICPA).

According to recent risk-based security research, 3,800 publicly disclosed data breaches occurred in the first six months of 2019, exposing up to 4.1 billion records. This represented a 50% increase over the last four years. As companies increase their reliance on technology to house personal, confidential information, data breach attempts are expected to increase as well.

Several years ago, EFG took proactive steps to secure its own data and achieved SSAE 16 certification in 2016. Since then, EFG continued its efforts to further augment the company’s security measures, investing close to a quarter of a million dollars annually on security enhancements, and achieving SSAE 18 certification in December, 2019.

SSAE 18 certification is the most widely recognized standard providing companies with a method for reporting information about the design and operation of internal systems and controls relating to privacy and security regulations. SOC 2 reports evaluate an organization’s information systems relevant to security, availability, processing integrity, confidentiality and privacy.