Stevie Awards

Why You Should Care

At EFG Companies, we continually strive to set the bar in the consumer protection product industry for client engagement and overall customer experience. We take pride in operating as an extension of our clients’ management teams to achieve industry-leading results. This means we never stop evaluating how to challenge ourselves and our competitors, whether that means achieving additional certifications and training, or utilizing new technological innovations. The Stevie awards are a reflection of that continuous effort.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 44 nations and territories, were considered in 2024. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialized judging committees.

In 2024, EFG won two gold, one silver, and one bronze award:

  • A Gold Award in Contact Center of the Year (Up to 100 Seats)
  • A Gold Award in Customer Service Success
  • A Silver Award in Best Use of Thought Leadership in Business Development
  • A Bronze Award in Sales Consulting Practice of the Year

In 2023, EFG won two gold and two silver awards:

  • A Gold Award in Leadership or Management Training Practice of the Year
  • A Gold Award in Customer Service Training Team of the Year – External
  • A Silver Award in the Contact Center of the Year (Up to 100 Seats)
  • A Silver Award in Best Use of Thought Leadership in Business Development

In 2022, EFG won a gold, silver, and three bronze awards:

  • A Gold Award in Contact Center of the Year (Up to 100 Seats)
  • A Silver Award and a Bronze Award in Incentive, Rewards, or Recognition Provider of the Year
  • A Bronze Award in Business Development Achievement of the Year
  • A Bronze Award in Best Use of Thought Leadership in Business Development

In 2021, EFG won two gold and one silver award:

  • A Gold Award in Contact Center of the Year (up to 100 seats)
  • A Gold Award in Business Development Achievement of the Year
  • A Silver Award in Customer Service or Call Center Training Practice of the Year

In 2020, EFG brought home gold and silver awards:

  • A Gold Award in External Customer Service Training Team of the Year
  • A Silver Award in Business Development Achievement of the Year

For 2019, EFG won three gold and two silver awards:

  • A Gold Award in Contact Center of the Year (up to 100 seats)
  • A Gold Award in Sales and Customer Service Solutions Technology Partner of the Year
  • A Gold Award in Sales Management Team of the Year
  • Two Silver Awards in New Marketing Solution

In 2018, EFG brought home four awards:

  • A Silver award in Contact Center of the Year (up to 100 seats)
  • A Silver award for Innovation in Customer Service
  • A Silver award for Sales Management Team of the Year
  • A Bronze award for Sales or Customer Service Solutions Technology Partner of the Year

In 2017, EFG took home the gold for a second and third time, and was recognized in five categories:

  • A Gold award in Business Development Achievement of the Year
  • Gold in Communications Department of the Year (American Business Awards)
  • A Silver award in Contact Center of the Year (Up to 100 Seats)
  • Bronze in Communications or PR Campaign of the Year under the Reputation/Brand Management Category (American Business Awards)
  • Bronze in Marketing Campaign of the Year under the Financial Products and Services Category

In 2016, EFG once again brought home four awards:

  • A Gold award in Business Development Achievement of the Year
  • A Silver Award in Reputation and Brand Management (American Business Awards)
  • A Silver award in Sales Consulting Practice of the Year
  • A Bronze award in Contact Center of the Year (Up to 100 Seats)

In 2015, EFG was recognized in three categories:

  • A Bronze award in Contact Center of the Year (Up to 100 Seats)
  • A Silver award for Field Sales Team of the Year
  • A Bronze award in Business Development Achievement of the Year