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Powersports Mystery Shops: Bad Customer Experience and Lost Revenue

Here’s a shocking customer experience research data point. Our mystery shop database shows that 22 percent of online eLeads receive no response from the dealership! Failure to engage with potential customers equals lost revenue and impacts your reputation. An independent third-party mystery shop can reveal how your staff handles eLeads.

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Powersports Training for Peak Sales Season

Finally! It’s peak selling season in the powersports industry. And that also means it powersports training season. Are you ready? You’ve checked off product inventory on your lot, scheduled new marketing and refreshed your parts department. But have you spent time training your sales team on the latest economic challenges and compliance regulations? Don’t put your revenue at risk.  Train your team to perform at their best with EFG’s optimized training courses.