Do you know how your sales team handles every customer engagement? Are you tracking the right data regarding their experiences? Do you know the truth about lost sales? An independent mystery shop can uncover unbiased details about missing revenue.

Do you know how your sales team handles every customer engagement? Are you tracking the right data regarding their experiences? Do you know the truth about lost sales? An independent mystery shop can uncover unbiased details about missing revenue.
When was the last time you saw your F&I administrator? Did you receive a data-rich year-end report on product performance? Have they provided a schedule of 2025 training sessions for your employees? Are they delivering support to your management team? No – nothing?