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EFG Companies

Is it Time for a Profit-Packed 3-Fer Loyalty Program?

How does this headline sit with you? “The US Car Industry Starts to Implode”.

As we move into the second half of 2025, it’s the perfect time to take a hard look at your sales and F&I solution strategy. Is your vehicle sales strategy and F&I menu aligned with ever-changing consumer mindsets, customer retention goals, and maximizing your profit potential? Staying the course with your current product strategy won’t be enough to drive the growth you need through year-end.

It’s time to think about integrating a traffic-driving loyalty program that does MORE than just bring customers into your showrooms to buy a vehicle. It also strategically funnels them through the service drive AND maximizes your underwriting participation profitability. While it provides great lifetime coverage for your customer’s most expensive asset – creating a customer for life of their vehicle ownership – it also turns customer retention into revenue.

Categories
EFG Companies

Mystery Shop Data Reveals Truth about Customer Experiences

Do you know how your sales team handles every customer engagement? Are you tracking the right data regarding their experiences? Do you know the truth about lost sales? An independent mystery shop can uncover unbiased details about missing revenue.

Categories
EFG Companies

Your Absent Administrator Is Losing You Money!

When was the last time you saw your F&I administrator? Did you receive a data-rich year-end report on product performance? Have they provided a schedule of 2025 training sessions for your employees? Are they delivering support to your management team? No – nothing?