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EFG Companies Pushes the Industry Again with Technology Innovation

EFG’s Parts Wizard Streamlines, Automates Claims Administration for Sourcing Parts

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today launched Parts Wizard, a new technology platform that reduces dealer reinsurance exposure, streamlines claims administration and increases customer satisfaction. For more information about EFG’s claims administration, visit: http://bit.ly/EFGAdmin

EFG’s Parts Wizard automates the manual process of sourcing OEM, aftermarket, remanufacturered, and used parts for vehicle repairs. In addition, sourcing parts through the Parts Wizard enables dealerships to reduce future claims risk with a longer warranty than the standard OEM parts provided by the manufacturer.

All parts sourced through the Parts Wizard, come with an “end of contract” warranty covering the deductible, labor and cost of replacement parts. If any part sourced through the Parts Wizard malfunctions during the term of a customer’s contract, the cost to repair or replace that part will be completely covered without dipping into reinsurance reserves.

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Dealership Training

Responsibilities of an F&I Manager

Jason Hash Training Manager EFG Companies
Jason Hash
Training Manager
EFG Companies

When you think of an F&I manager’s responsibilities, what comes to mind? What do your sales people think the F&I manager’s responsibilities are? What do lenders think?

As a dealer principal or general manager, you probably think the F&I manager is responsible for increasing your gross profit, maintaining lender relationships, and ensuring compliance. And, that’s a fairly comprehensive outlook. Meanwhile, ask any sales person and they might say something more like this, “The F&I manager just sells products.” And, lenders might describe the F&I manager’s role as, “structuring financing arrangements”.

While each of these descriptions touches on some of the F&I manager’s responsibilities, they fall short in representing the total importance of an F&I manager’s position in dealership operations. And, while that’s not technically a bad thing for people to define F&I managers differently, giving everyone in your dealership a baseline overview of the F&I office’s function can actually help enhance dealership performance and foster a greater level of teamwork.

So, what exactly are the responsibilities of an F&I manager?

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EFG Companies

EFG Companies Hits Trifecta at the Stevie® Awards Once Again

Stevie AwardsGold in Business Development Achievement of the Year – Silver in Sales Consulting Practice of the Year – Bronze in Contact Center of the Year (Up to 100 Seats)

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today that the company was recognized at the 10th Annual Stevie® Awards for Sales and Customer Service, a feature of the American Business AwardsSM, the USA’s top business awards program. This marks the second year running that EFG has won awards in three categories, including:

  • A Gold award in Business Development Achievement of the Year;
  • A Silver award in Sales Consulting Practice of the Year; and,
  • A Bronze award in Contact Center of the Year (Up to 100 Seats).
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