Category: EFG Companies

EFG Companies Wins Three Gold, Two Silver National Stevie^® Awards

Post author By efgmarketing
Post date March 5, 2019

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today that the company earned awards in all categories in which it submitted for the 13th Annual Stevie^® Awards for Sales and Customer Service. EFG competed against companies from around the world, such as IBM, Delta Vacations, DHL, Salesforce.com, John Hancock Financial Services, GoDaddy, and Dell Technologies. For more information on EFG’s accomplishments and the history behind the Stevie Awards, visit http://bit.ly/2mmqu2z

EFG Awards:

A Gold Award in Contact Center of the Year (up to 100 seats) for reducing claim lifecycle time through EFG’s award-winning digital client portal, EFG DRIVE, EFG Express Claims, and the company’s process changes to empower adjusters to manage claims more effectively.
A Gold Award in Sales and Customer Service Solutions Technology Partner of the Year for the company’s digital client portal, EFG DRIVE, and its self-service contract holders website.
A Gold Award in Sales Management Team of the Year for EFG’s client satisfaction survey results, the company’s partnership with Bob Moore Auto Group and Nyle Maxwell to be recognized as Pacesetters by F&I and Showroom News, and for EFG’s utilization of the EFG L.O.V.E. (Learning Opps through Virtual Engagement) portal to better equip the company’s field team to serve its clients.
Two Silver Awards in New Marketing Solution for EFG’s contract holders website and the EFG L.O.V.E. (Learning Opps through Virtual Engagement) campaign to provide clients with ongoing access to video, infographics, podcasts and articles on the trends affecting their business today.

EFG Companies Featured

EFG Companies Announces F&I Client Satisfaction Research, Auditor Performance Results

Post author By efgmarketing
Post date February 12, 2019

DALLAS, TX (February 12, 2019) EFG Companies, the innovator behind the award-winning, Hyundai Assurance program, today announced results from several independent firms’ research and auditing efforts. In EFG’s bi-annual Client Satisfaction Study fielded by national research firm Troubadour Research and Consulting, 99 percent of EFG’s dealer clients stated they would highly recommend EFG, resulting in a Net Promoter Score* higher than Nordstrom, Ritz Carlton, and Amazon. Additionally, BenchmarkPortal, a global leader in the customer service center industry, certified EFG Companies as a Center of Excellence for the fifth year in a row. Lastly, in its 2018 risk examination as the company’s backstop underwriter, Assurant, Inc. – a global provider of risk management products and services – recognized EFG’s efficiency in claims’ adjudication. For more information, visit http://bit.ly/2pdueVX.

EFG Companies Featured

EFG Clients Receive Dealer of the Year Award and 2017 Pacesetter Awards

Post author By efgmarketing
Post date September 13, 2017

F&I and Showroom News recognizes Star Cars of Abilene and Bob Moore Auto Group for each auto groups’ commitment to compliance in driving F&I profit

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, recognizes the achievements of Star Cars of Abilene and Bob Moore Auto Group for receiving the F&I and Showroom News Dealer of the Year and Pacesetter Awards. This year, Star Cars of Abilene took home the Dealer of the Year Award, as well as a Pacesetter award, and Bob Moore Auto Group was recognized as a 2017 Pacesetter. Learn more here: http://bit.ly/2gZ7Pbh.

The F&I and Showroom News annual Pacesetter and F&I Dealer of the Year awards are given to those dealerships or dealer groups with a highly profitable F&I department that demonstrate a commitment to regulatory compliance.