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EFG Companies Featured

NAMAD and EFG Companies Announce First Annual Northwood University Scholarship Recipient

Northwood Sophomore, Javante Dilworth Selected Based on Scholastic Merit, Leadership & Fortitude

northwood_university_logoEFG Companies, the innovator behind the award-winning Hyundai Assurance program, together with the National Association of Minority Automobile Dealers (NAMAD), selected Javante Dilworth as the recipient for their Northwood University private donor scholarship.

The annual NAMAD scholarship will fund the remainder of Dilworth’s four-year tuition while he attends the Automotive Management Program at Northwood University, representing an investment of up to $100,000 from EFG. Dilworth is currently enrolled at Northwood pursuing a bachelor’s degree in Automotive Marketing and Management, and will be entering his sophomore year this fall.

Namad“When I first found out that I was the recipient of the NAMAD Scholarship I was amazed and overfilled with joy,” said Javante Dilworth, sophomore, Automotive Marketing & Finance, Northwood University.  This is really important to me because it opens up opportunities that are not always available.  It is truly a great blessing.

Dilworth was raised by his mother in Detroit, Michigan, and was accepted to Northwood based upon academic merit, without family or dealership connections. During his first year of matriculation, his mother was tragically taken from him. This thrust Dilworth into a very adult situation in which he quickly learned how to provide for himself. Throughout the year, he sought out various projects, volunteer opportunities and jobs on campus, including Northwood’s 2014 phone-a-thon, where he consistently demonstrated maturity for his age and strong leadership. Despite the challenge of losing his mother and having to support himself, Dilworth maintained a 3.0 GPA.

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EFG Companies Featured

EFG Companies Hits the Trifecta at the Stevie® Awards

Silver in Field Sales Team of the Year – Bronze in Contact Center of the Year (Up to 100 Seats) – Bronze in Business Development Achievement of the Year

Stevie2015_Logo_S

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today that the company was recognized at the 9th Annual Stevie® Awards for Sales and Customer Service, a feature of the American Business AwardsSM, the USA’s top business awards program. EFG was presented with awards in three categories: a Bronze award in Contact Center of the Year (Up to 100 Seats), a Silver award for Field Sales Team of the Year, and a Bronze award in Business Development Achievement of the Year.

These awards are the latest example of EFG’s continued efforts to set a high bar in the consumer protection product industry for client engagement and overall customer experience. For example, EFG partnered with Troubadour Research and Consulting, who conducts national research with brands such as Kaiser Permanente, Toyota, and Samsung Mobile, to administer a client satisfaction study, analyzing both qualitative and quantitative metrics.  Among the key findings, EFG’s net promoter score ranked higher than Apple iPhone, Southwest Airlines, USAA Banking and Insurance, and Nordstrom.   In addition, EFG is the only product provider awarded the Automotive Service Excellence (ASE) Blue Seal of Excellence, with EFG’s claims adjusters averaging 15 years of experience; and, EFG is also the only administrator to be certified as a Center of Excellence by Benchmark Portal – a customer service designation that less than 10% of companies evaluated achieve.

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EFG Companies F&I Featured

EFG Companies Selected as 2015 Nifty 50 Product Award Winner

Certified Hide Pre-Owned Protection Fills Industry Void & Drives Used Unit Sales

2015 Nifty 50 Winner Logo 1EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today that the company’s Certified Hide Pre-Owned Protection product has received a Powersports Business 2015 Nifty 50 Award.  The winning products and services of the Nifty 50 are awarded annually based on their ability to increase dealer profit potential.

The Nifty 50 award winners were chosen by the editors of Powersports Business and their sister publications in the powersports industry, including Rider and Thunder Press.

CERTIFIED_HIDE_LOGOCertified Hide Pre-Owned Protection makes a strong statement about the quality of a dealer’s inventory and the integrity of the dealer. The program drives sales, increases front-end gross, and differentiates dealers with the opportunity to provide complimentary extended coverage on all eligible used inventory in a traditionally under-served consumer market.