Category: EFG Companies

EFG Companies Enables Dealers to Achieve Greater Compliant Profitability with Common Sense Compliance

Post author By efgmarketing
Post date February 22, 2017

Compliance Platform Breaks Through Legalese with Practical, Actionable Information

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the launch of the company’s Common Sense Compliance^® platform. The Common Sense Compliance platform was designed to ease the challenges facing retail automotive dealers and take the difficulty out of compliance by presenting the principles of compliance in an easy-to-understand manner, using layperson language with practical recommendations. For more information, visit http://bit.ly/2mjbvlI.

“We are in a period of immense change, with shifting consumer demands, a technology revolution and increased compliance oversight,” said John Pappanastos, President and CEO of EFG Companies. “This Common Sense Compliance platform better enables us to help dealers take ownership of the management of a compliant yet profitable business. At EFG, we pride ourselves in advancing the industry through our client engagement model. This platform marks another step towards achieving that goal.”

Tags AFIP, Compliance, EFG Companies, John Pappanastos, Steve Roennau

EFG Companies

BenchmarkPortal Names EFG Companies a Center of Excellence for Three Years in a Row

Post author By efgmarketing
Post date February 16, 2017

Company Ranked in the Top 10 Percent Across all Industries Nationally

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today that it has been certified as a Center of Excellence by BenchmarkPortal for the third year in a row. For more information, visit: http://bit.ly/2lztMvm.

Each year, researchers from BenchmarkPortal audit and validate best-practice metrics drawn from the world’s largest database of objective and quantitative data to determine which contact centers should be awarded this designation. Only contact centers that rank in the top ten percent of those surveyed achieve the award.

“Contact center leaders who seek this certification demonstrate an ongoing commitment to achieving service excellence in the most cost-effective ways possible,” said Bruce Belfore, CEO of BenchmarkPortal. “This certification means that EFG’s center has reached an optimized balance between efficiency and effectiveness.”

EFG has long recognized the importance of providing the highest level of customer service to its clients through high quality employees. In 2016, the company made its mission to better equip those employees with the tools and processes that only enhance their ability to service their clients and customers.

Tags BenchmarkPortal, Bruce Belfore, Castel Detect, Center of Excellence, EFG Companies

EFG Companies

EFG Companies and F&I Express Expand Digital Solutions for Automotive Dealerships

Post author By efgmarketing
Post date April 12, 2016

EFG Companies, the innovator behind the award-winning Hyundai Assurance Program, and F&I Express, the largest automotive F&I aftermarket product network, announced today a partnership to better serve their dealership clients by fully integrating their eContracting capabilities.

“At EFG Companies, we understand that no two dealers are the same,” said John Pappanastos, President and CEO of EFG Companies. “Each dealer operates with different goals, success metrics, and systems, and we pride ourselves in acting as a strategic partner in their success. In our effort to further that initiative, we partnered with F&I Express to augment our growing list of e-contracting solutions with one of the most utilized eContracting platforms in the market.”

“For almost 40 years, EFG Companies has been leading innovation within the automotive industry,” said Brian Reed, President and CEO of F&I Express. “We have been eagerly anticipating their addition to our F&I eContracting network and look forward to bringing their products to our dealer customers.”

Tags Brian Reed, F&I Express, John Pappanastos