Categories
2016 Innovator of the Year Competition

EFG Companies and Northwood University Launch 2nd-Annual F&I Innovator of the Year Competition

2016 Innovator of the Year AwardWinning team to be awarded $25,000 – innovative F&I product launched into marketplace

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, together with Northwood University, today announced the launch of their second annual F&I Innovator of the Year Competition. Held during the fall semester each year, this competition leverages the out-of-the box thinking of today’s Gen Z college students, coupled with F&I industry leaders’ insight, to boost the F&I industry’s focus on innovation. Visit http://bit.ly/Inn0v8te to learn more about the contest, last year’s winners and the upcoming launch of the winning 2015 product.

“The automotive industry is going through a period of extensive change,” said John Pappanastos, President and CEO of EFG Companies. “Consumer expectations and buying habits have shifted towards a more value-conscious and long-term mindset. The Federal Trade Commission and Consumer Financial Protection Bureau are continuing to focus on transparent auto lending practices. Manufacturers are undergoing a shift with the rise of electric vehicles, connected cars and ride sharing services. Each of these aspects of a dealership’s operations is in a mutually effective relationship with F&I. As new, young talent has brought significant advancements to other areas of the auto industry, it makes sense for the F&I industry to avail itself with new ideas from fresh minds, as well.

Categories
Featured

Enterprise Financial News Volume 10

CaptureHot Off The Press

Get a new perspective on how to maximize your dealership profitability while staying compliant with the experts from EFG Companies.

EFG Companies knows how to turn your entire team into an F&I and sales driving machine! Contact us today to find out how.

Download the 10th volume of Enterprise Financial News Magazine.

Categories
Compliance

Benefits of Documenting Your Dealership Processes

Contributing Author: Steve Roennau Vice President Compliance EFG Companies
Contributing Author:
Steve Roennau
Vice President
Compliance
EFG Companies

As a dealer, you’ve probably heard that it’s important to document your processes seven different ways. The Consumer Financial Protection Bureau (CFPB) is rallying for them. Lenders are asking for them. And, soon it will be a requirement for all dealers to have documented processes.

But what does this mean? I get a lot of questions from dealers asking some variation of, “Do I just need to document my processes with regards to regulations, or all my processes?” In short, the answer is invariably, “You need to document all your processes.”

But, here’s the kicker: there are so many processes in a dealership that not everyone knows where to begin. And, so many processes are simply just part of the routine, that many dealers haven’t conceptualized how to define them beyond, “just do it”.

Just like with any big project, think about tackling this project one bite at a time. Start with the checklist on your deal jackets. Define and write down the process behind each item on the list. Each process should consist of three components: