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Tips to Shorten the Car Buying Process

Post author By efgmarketing
Post date February 12, 2015

Contributing Author:
Hollis Goode
Regional Vice President
EFG Companies

One of the biggest questions on every dealer’s mind right now is how to shorten the time it takes to buy a car. While consumers are demanding to get in and out of a dealership in 30 minutes or less, dealers have a myriad of processes to work through from the moment a consumer walks through the door. Each of these processes takes time – and it doesn’t help that there always seems to be new compliance steps to implement each year.

While your knee-jerk reaction might be to say “it just can’t be done,” I ask that you take a minute to look at your processes and ask yourself:

Are my sales representatives adequately conducting the first interview to truly understand the needs of the customer?
Does the sales manager meet every customer in the dealership?
When does the customer meet the F&I manager?
Is my team structuring the buying experience based on the customer’s needs from the onset?

Tags car buying process, EFG, EFG Companies, Hollis Goode

EFG Companies F&I Featured

EFG Breaks Tradition Again With The Mileage-Only VSC: MAP My Miles®

Post author By efgmarketing
Post date February 2, 2015

-50 percent of consumers surveyed want to customize their next VSC-

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the launch of MAP My Miles^®, the mileage-only vehicle service contract (VSC) that breaks industry tradition by enabling consumers to customize their VSC to their personal driving habits.

This new product provides dealerships the opportunity to give customers a VSC that’s a perfect fit for them, save time in the F&I office, and turn a sometimes cumbersome selling process into a relaxed conversation – increasing sales. For more information on EFG’s MAP My Miles VSC, visit http://bit.ly/MAPMYMILES

According to a recent EFG survey, 40 percent of consumers nationally said that the terms of the last VSC they purchased ended up being either too much or too little for what they needed. Restrictive coverage terms are often one of the hardest obstacles F&I managers face in selling F&I products. With MAP My Miles, dealers can tailor the product to a customer’s specific driving habits instead of having to accept a standard, traditional coverage level in defined increments which the industry has relied upon for so long.