Categories
Dealership Training Economy

Positioning Leasing vs. Buying

Hollis Goode Blog Headshot

Contributing Author: Hollis Goode, Regional Vice President, Dealer Services, EFG Companies

Leasing continues to gain considerable ground in the automotive space as manufacturers place greater emphasis on lease incentives. Is your team taking advantage of this trend?

According to a recent report from Experian, leasing hit a record of 26.7 percent of U.S. new-vehicle volume in the first quarter of 2015. This represents a 1.1% year-over-year growth and the fourth time in the past five quarters when lease penetration topped 25 percent. With this growing trend, we can expect more manufacturer lease incentives in the second half of this year, meaning now is the time to ensure your sales team can not only close a sale, but also a lease.

Ask yourself, does my team know how to positional leasing versus financing? Not sure? Refresh your team by focusing on the basics.

Help customers understand depreciation. While they probably know that all vehicles depreciate as soon as they leave the lot, they probably don’t make the connection that vehicles depreciate at the same rate whether they lease or buy. The only difference lies in what they pay for. With leasing, customers only pay for the time/miles they drive. However, with buying customers commit to the entire cost of the vehicle, no matter how far they drive it or how long they keep it.

Categories
Featured

Enterprise Financial News – Volume 5

Hot Off the Press!

MagazineGet a new perspective on how to maximize your dealership profitability while staying compliant with the experts from EFG Companies.

Download the 5th volume of Enterprise Financial News Magazine.

Categories
Dealership Training

Tips to Shorten the Car Buying Process

 

Hollis Goode Regional Vice President EFG Companies
Contributing Author:
Hollis Goode
Regional Vice President
EFG Companies

One of the biggest questions on every dealer’s mind right now is how to shorten the time it takes to buy a car. While consumers are demanding to get in and out of a dealership in 30 minutes or less, dealers have a myriad of processes to work through from the moment a consumer walks through the door. Each of these processes takes time – and it doesn’t help that there always seems to be new compliance steps to implement each year.

While your knee-jerk reaction might be to say “it just can’t be done,” I ask that you take a minute to look at your processes and ask yourself:

  • Are my sales representatives adequately conducting the first interview to truly understand the needs of the customer?
  • Does the sales manager meet every customer in the dealership?
  • When does the customer meet the F&I manager?
  • Is my team structuring the buying experience based on the customer’s needs from the onset?